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PRIVACY POLICY

Last Updated: August 5, 2026

Jet Secure Pay ("we," "us," or "our") operates jetsecurepay.com and provides payment processing services, merchant services, and point-of-sale solutions. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We collect information necessary to provide payment processing and merchant services:

  • Business and Contact Information: name, business name, email address, phone number, mailing address, and business details provided through forms, calls, or account applications

  • Financial Information: bank account details, tax identification numbers, and processing history required for merchant account setup and underwriting

  • Transaction Data: payment card information, transaction amounts, and purchase details processed through our systems

  • Device and Technical Information: IP address, browser type, operating system, and usage data collected automatically via cookies and similar technologies

  • Communications: records of calls, emails, and support inquiries, including SMS messages if you opt in

2. How We Use Your Information

We use your information to:

  • Evaluate, establish, and maintain merchant accounts

  • Process payment transactions and settle funds

  • Provide customer support, training, and technical assistance

  • Communicate about your account, services, and promotional offers

  • Analyze usage and improve our website, products, and services

  • Comply with legal obligations, fraud prevention, and risk management

  • Enforce our agreements and protect our rights

3. How We Share Your Information

We share information only as necessary to operate our business:

  • Payment Networks and Acquiring Banks: to authorize, settle, and report transactions through card networks (Visa, Mastercard, etc.)

  • Service Providers: third parties that assist with data processing, website hosting, analytics, customer support, and marketing

  • Legal and Regulatory Authorities: when required by law, court order, or to protect rights, safety, or property

  • Business Transfers: in connection with a merger, acquisition, or sale of assets, with notice to affected parties

We do not sell your personal information or mobile information to third parties for marketing or promotional purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, analyze traffic, and support marketing efforts. You may adjust your browser settings to refuse cookies, though some features may not function properly.

5. Data Security

We implement commercially reasonable safeguards including encryption, access controls, secure infrastructure, and staff training to protect your information. We are committed to PCI DSS compliance for payment card data handling. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods vary based on data type and applicable legal requirements.

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information

  • Restrict or object to certain processing activities

  • Withdraw consent where processing is consent-based

  • Receive your data in a portable format

  • Opt out of marketing communications

To exercise these rights, contact us using the information below. We will respond within applicable legal timeframes.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us for deletion.

9. Third-Party Links

Our website may contain links to third-party sites, including social media platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing information.

10. International Data Transfers

We primarily operate in the United States. If we transfer data internationally, we implement appropriate safeguards such as standard contractual clauses or adequacy determinations to protect your information.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will post changes on this page with an updated effective date. For material changes, we will provide additional notice as appropriate.

12. Contact Us

For questions about this Privacy Policy or our data practices:

SMS Terms and Conditions

If you opt in to receive text messages from Jet Secure Pay:

  • You will receive messages regarding account updates, service notifications, and promotional offers

  • Message frequency varies; message and data rates may apply

  • Reply STOP to cancel, HELP for assistance

  • Consent is not required for purchase

This policy reflects Jet Secure Pay's actual services—payment processing for standard and high-risk businesses, dual pricing, POS systems, and loyalty programs—while addressing the regulatory requirements typical for payment processors operating in the U.S.

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